Gas Burner

service and repair

question fill out form

by G&S Mechanical:


This Form is to help you solve ignition problems
with your gas burner.
For other systems use the old form.
Eventually I will have 6 forms one for each system.


    I provide this service to help you solve your problems and so I know what to write about. However I need to make a living so I ask that if you can please make a donation it will help pay the bills and keep me in operation. If you cannot make a donation then I know what it is like to be in that situation all to well.

Scott Meenen


At one time all furnaces had standing pilots. That has all changed. I cannot emphasize enough that identifying which pilot or ignition system you have is 90% of the trouble shooting procedure.

Once you understand which ignition system you have and how it works the rest will take care of itself.
A pilot is a small gas flame used to ignite the main burner...

Standard Standing Pilot thermocouple.
"Standard Standing Pilot".
Does your Equipment have a pilot that is on all the time (the pilot works even if the AC power is off)?
This system is very very common up until the early 80s and is very inherently safe.
You will only have a thermocouple (shown above) on this type of system!!!
If your pilot blows out often I would consider adding this device.

Millivolt Thermopile.
"Millivolt system"
Does your Equipment have a pilot that is on all the time
(the pilot works and the main gas valve will open without external AC power, a Millivolt system: shown above)?

"Intermittent Pilot"
Does your Equipment have a pilot that is ignited by a spark on a call for heat (common in the last 20 years)?
Note: Carrier has a mechanical version of Intermittent pilot controlled by a thermostat on the pilot.

"Glow Pilot"
Does your Equipment have a pilot that is ignited by a glowing coil on a call for heat (not very common)?

Hot Surface Ignitor HSI
"HSI" (Hot Surface Ignition).
Does your Equipment have no pilot at all and the main burner is ignited by an HSI (shown above, common in the last 10 years)?

"Direct Spark"
Does you Equipment have no pilot at all and the main burner is ignited by a Spark? Do not confuse with intermittent pilot. 

I do not know!

None of these.

Unsure Click here for help. This page will be updated soon.


Does your equipment use one of these controls to control the fan? YesSimilar NoDon't know
This information is not that important for solving gas control problems but it gives me a good idea of what kind of controls you have.
Important: If you have an electronic fan control it is not uncommon for the fan to come on with a call for heat even if the burner doesn't light.
More important: on some systems the fan will blow constantly on a lockout condition.
The control shown has an assist heater (center wires) and will activate the fan even if the burner doesn't light.
These are not problems but something to be aware of.

What is the brand of your gas valve:
Honeywell.
White-Rodgers.
Robershaw/Uniline.
Fenwall.
Johnson Controls.
Penn/Baso.
General Controls.
Some other Brand.
Don't know.

What is the brand of your control module if you have one:
Honeywell.
White-Rodgers.
Robertshaw/Uniline.
Fenwall.
Johnson Controls.
Penn/Baso.
General Controls.
Same as the Equipment brand.
Some other brand.
Don't Know.

Flue pipe: Does your equipment have a metal chimney?
Does your equipment have a metal chimney and a combustion blower in the furnace?
Does your equipment have a plastic flue pipe and a drain line?
Does your equipment have a wall mounted draft inducer?
Does your equipment have a motorized flue damper that opens on a call for heat?

Brand of Equipment:
American StandardArcoArco-Air Bryant Carrier Coleman Evcon (York)
Comfortmaker Day/Night/Payne  Dunham-Bush Fedders Fredrich
GoodmanGeneral Electric HeilIntertherm Janitrol  Miller Modine
NordyneRheem/RuudStewart WarnerTraneWilliamsWestinghouse
WhirlpoolWeil MclainYork

If your equipment is gas fired you are using the right form
Type of equipment: Hot Air FurnaceHot water BoilerSteam boilerOther Gas appliance

Located In:
Basement AtticGarageShedClosetCrawl space
Sitting in living quarters
It is a Gas pack or packaged unit

The Problem(S) Seems to Be: Temperature control Humidity Fuel consumption
Noise Leaking fuel Dust or dirt Odor or fumes Uneven temperature
Controls Problem Air Flow Air filter 
Intermittent problem Flame roll out (gas) Ignition delay (Gas)
Fan Speed Pilot Flame out (gas)
 

Before you continue please click the link and look at the test lamp below.
I did not see the image of the test lamp connected to the gas valve below.
I did see the image of the test lamp below and understand how important it is if I am going to solve this problem.


Form Guidelines:
If you are requesting service in the Baltimore Washington area. Please e-mail me with directions and phone numbers.
Please leave a working phone number with area code. Double check! No spaces in your e-mail address!!!
Please include useful information not in the form.
Please avoid using phrases like "kick on", "kick in" or "kick off", "the furnace (please think before using the word "furnace" to mean a component) or heater won't": As a substitute for a description.
I do not need to know that your furnace is "blowing cold air" or "it blows cold air" if the burners won't fire, it goes without saying and diverts attention away from the problem at hand, so don't say it.
I do not have wiring diagrams because the knowledge required to wire your furnace safely far far exceeds the knowledge required to read a wiring diagram. I am not being mean but if you need a diagram then you do not have sufficient knowledge to safely work on the equipment.
Please add yourself to my internet talk show Cooltalk reminder list if you want to hear future broadcasts discussing problems like this.
Donations will expedite a response.
 

Please scroll down before hitting send. I still get way too many questions that are already answered with the information below.
Keep in mind the most common diagnostic mistake I find is mistaking a malfunction for the normal end of a cycle.

Priority of question.
Low Priority will return an e-mail (not an extensive report) or phone call in several hours or days.
Medium Priority: Will return a phone call the same day (no e-mail responses).
High Priority: Will return a phone call ASAP (no email responses) and a donation is requested. $10-20
Email response with details: I will write you a detailed e-mail response but a donation is required because it is the most work. $20

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"Cooltalk" was carried on Liberty Feed Internet Radio Listen Live to Liberty Works Radio.
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Due to overwhelming response if you have a control wiring or fan control problem
(fan-won't-shut-off) please review these links and the links on the home page and here first. I will need as much information as you can provide on what you have found so far which will require use of a multi tester (meter) that can measure 24, 120 , 240 volts AC and ohms. For electric furnaces you will need to check your elements and sequencers which may require the use of a clamp on ac ammeter. Like this one being use to check a heatpump current draw at the contactor. If you are unsure of your abilities please seek the help of someone who understands electricity and control wiring. If you have to ask for a place to start then you really need to seek help. I encourage everyone who is technically and mechanically inclined to repair their own equipment but please know when to say when. If you need to ask for a wiring diagram then you do not have the knowledge required to safely troubleshoot your equipment let alone rewire it if components are removed.


A.W Sperry clamp on ac ammeter avaliable at Lowes or The Home Depot1819 light bulbs avaliable at Radio Shack a powerfull testing tool.


Please DO NOT replace or do anything else to your thermostat as a diagnostic, use the test lamps above!!! Contrary to popular myth and belief the thermostat is not "where it all comes from".

Required reading:

To easily see the 24 volt control signal purchase an 1819 light bulb, sockets and clip leads (available at Radio Shack). Connect the lamp with clip leads (do not let the socket conductors touch anything else) from the common side of the control transformer to the "W" terminal from the thermostat or across the gas valve or other 24 volt components you need to test. This test lamp is one of the most powerful testing tools available. You can fasten the socket to your equipment using a #6 self tapping sheet metal screw and leave it connected all the time for monitoring purposes. There are reasons to use a light bulb over a volt meter one is that the light bulb will provide a load on the circuit. You should not use a volt meter to test outputs of electronic controls.

York furnace with White Rodgers 36-E gas valve and test lamp connected

A different (not 1819) 24 volt bulb connected to the gas valve. This is an invaluable testing tool that should be used as a first resort to monitor any 24 volt control signal.

White-Rodgers valves are used OEM. on York, Borg Warner, Coleman Evcon, Trane/American Standard, Lennox/Airflo, Heil, Carrier/BDP and Amana.
You will usually find a corresponding 50-A-50-XXX (XXX varies with furnace brand) controller to go with it.

The valve shown is a White-Rodgers 36-E on a York furnace equipped with an HSI ignition system. This furnace had a dirty flame sensor (not shown), which would cause the burner to run for about 30 to 45 seconds. The cure was to clean the flame sensor with sand paper.
Please do not mistake a flame sensor for a Thermocouple which will only be used on a standing pilot system (the pilot is on even when the power is off). A Millivolt system uses a Thermopile and will operate the main valve with no AC power.
 

I will create some field tests for these systems soon, however checking the electrical characteristics of a flame sensor and its circuitry is usually way above and beyond the ability of someone with even a moderate amount of electronics knowledge.

The White Rodgers 36-E valve has had problems with loose solder connections under the plastic cover (that is why I had the lamp connected). The solution is to take off the cover and resolder the joints. This has been a problem on the valves used for Direct Spark/HSI and the ones used for Intermittent pilot. A valve that is used for intermittent pilot will have three wires designated PV/MV(Common), PV(Pilot-Valve) and MV(Main-Valve), a valve for Direct Spark/HSI/Standing pilot will usually only have two but possibly three depending on the brand of the controller. Test for this problem by whacking the gas pipe with a screwdriver and if the flames go out while the valve stays powered then you have this problem. Other symptoms include the valve working for periods of time and then stopping. In both case power to valve will remain for a few seconds until controller drops out.

Don't dismiss the possibility of a loose wire or connection. Components are not the only things that fail. I have had readers who changed every component (against my strong protest) and the unit still didn't work until they found the loose wire.

I would be in serious legal trouble if I used the "lets see if that fixes it" method (replacing parts as a diagnostic AKA Shot gunning). I expect you not to use it either. There is no "Harry Homeowner" short version to servicing. You will need to follow the same procedures that I follow to get the same results. It is "Stinkin Thinkin" to think that you as a non technical person can get away with less diagnostic effort that I do with over 20+ years of electronic and electrical experience.

Most newer controls will have a status LED (lamp) to indicate operation or failures. Each brand and era of controller will have a different code. You will have to find out what that is. Most units have a code printed on a cover somewhere.

It is human nature to blame the most expensive or readily visible parts first. Try the simple stuff first.



 

DEFINITIONS (for the purposes of discussion these definitions are for gas ignition system when used in this context):


Link to page written by engineer for Intel on HSI systems and the combustion blower.


Oil burner questions please use this form.
To help identify which type of gas furnace system you have please click here first.
Learn about a cracked heat exchanger.
Please include a phone number if you can.
Please be patient as I don't always get back as soon as I would like.
 It can be a few minutes or a few days.
If you make a mistake hit your back button I will read the most recent form post that you send.
If you are requesting service in the Baltimore Washington area.
Please e-mail me with directions and phone numbers.
Parts for sale will soon be available.
Links to parts and supplies.

To contact us go to the Contact Page

Please send corrections  and suggestions Email us at: jsmeenen@toad.net
This text written by: Scott Meenen * G & S Mechanical
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